Vehicles - How to Inquire or Complain about Towed Motor Vehicles

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How to Inquire or Complain about Towed Motor Vehicles
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HOW TO INQUIRE OR COMPLAIN ABOUT TOWED MOTOR VEHICLES

Description: This service enables Motor vehicle owner/s to inquire or complain in relation to their cited violation under City ordinance 801 otherwise known as the Traffic Code of Cebu City as amended and its allied ordinances.

1  Client/s: All Owners / Drivers of Motor Vehicles
2  Contact Person/s: Any staff of the Legal Office
255-6872
3  Location: Legal Office, CITOM Ground Floor
4  Availability: Monday-Saturday / 8:00 AM - 5:00 PM
5  Duration of the Service: 1 hour
6  Requirement/s: Present Certificate of Registration (C.R.) with Official Receipt (O.R.) of owner and present their I.D. for evaluation.
6  Fee/s: Pay penalties and towing charge if the apprehension is valid or the violation is consummated.

7  Procedure in Availing the Service:

Follow these steps...
Wait while Person-in-charge...
Approach...
It will take...
1. Ask for a request slip from the Special Task Action Force (STAF). Asks what the problem/complaint is all about 10 min.
2. Present request slip to the Legal Office (Ground Floor, CITOM Bldg.) 10 min.
3. Fill-up complaint form and have it notarized. Ask for the request slip and checks the initial violation stated from the request slip
4. Proceed to the office of Atty. Carlo Vincent Gimena at the 3rd floor of the CITOM Bldg. for the hearing schedule. Listens to the complaint allegations 30 min.
5. Explain the violation stated in request slip if violation is valid and the procedure is within due process. The penalties and towing charged will be imposed because violation is consummated. Resorts to other options if not satisfied with the explanation given
6. Proceed to the Cashier for necessary payments. 10 min.

This information appeared first on the 2009 Version of the Cebu City Citizen's Guidebook published by the Cebu City Government through the efforts of the Mayor's Management Team.



Last Updated on Monday, 02 May 2011 13:33  

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