HOW TO REDEEM CLAMPED VEHICLE AT CITOM
Description: This service guides you in claiming clamped vehicle in which were illegally parked in line with City Ordinance 1657.
Client/s: Owners / Drivers / Operators of clamped vehicles
Contact Person/s: Marilou Alferez
Clamping Records In-charge
253-9211 / 2538262
Location: Special Traffic Action Force (STAF)
2nd floor, Executive Bldg., Cebu City Hall
Availability: Monday-Friday / 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Duration of the Service: 1 hour
Requirement/s: a) Certification of Registration (C.R.); b) Official Receipt (O.R.) for vehicle already towed; and c) towing fee
Fee/s: Payment of Php 500.00 for clamping and pending violation / plus
Procedure in Availing the Service:
|1. Proceed to STAF Office to get data.||1.1. Checks record on logbook
1.2. Gives written data to client
|Clamping In-charge||5 min.|
|2.1. Proceed to TVB, at the Ground Floor, Windows 1 & 2
2.2. Give written data to cashier and pay amount due.
|Issue official receipt||TVB Cashier||5 min.|
|3. Go back to STAF Office and present Official Receipt (O.R.).||Records payment (OR # and amount paid in the logbook||Clamping Record In-charge|
|4. Go back to Investigation Section.||4.1. Advises clients to go back to where the vehicle is located.
4.2. Dispatches releasing personnel to release clamp.
|Clamp releasing personnel||2 min.|
|5. Proceed to where the vehicle is located.||Releasing personnel releases clamp||45 min.|
This information appeared first on the 2009 Version of the Cebu City Citizen's Guidebook published by the Cebu City Government through the efforts of the Mayor's Management Team.