Vehicles - How to Redeem Clamped Vehicle at CITOM

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How to Redeem Clamped Vehicle at CITOM
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HOW TO REDEEM CLAMPED VEHICLE AT CITOM

Description: This service guides you in claiming clamped vehicle in which were illegally parked in line with City Ordinance 1657.

1  Client/s: Owners / Drivers / Operators of clamped vehicles
2  Contact Person/s: Julito Q. Baldago Jr.
                                        Benita Bontuyan
                                        Clamping Records In-charge
                                        253-9211 / 2538262
3  Location: Special Traffic Action Force (STAF)
                       2nd floor, Executive Bldg., Cebu City Hall
4  Availability: Monday-Friday / 8:00 AM - 5:00 PM
                           Saturday 8:00 AM - 5:00 PM
5  Duration of the Service: 1 hour
6  Requirement/s: a) Certification of Registration (C.R.); b) Official Receipt (O.R.) for vehicle already towed; and c) towing fee
6  Fee/s: Payment of Php 500.00 for clamping and pending violation / plus

7  Procedure in Availing the Service:

Follow these steps...
Wait while Person-in-charge...
Approach...
It will take...
1. Proceed to STAF Office to get data. 1.1. Checks record on logbook
1.2. Gives written data to client
Clamping In-charge 5 min.
2.1. Proceed to TVB, at the Ground Floor, Windows 1 & 2
2.2. Give written data to cashier and pay amount due.
Issue official receipt TVB Cashier 5 min.
3. Go back to STAF Office and present Official Receipt (O.R.). Records payment (OR # and amount paid in the logbook Clamping Record In-charge
4. Go back to Investigation Section. 4.1. Advises clients to go back to where the vehicle is located.
4.2. Dispatches releasing personnel to release clamp.
Clamp releasing personnel 2 min.
5. Proceed to where the vehicle is located. Releasing personnel releases clamp 45 min.

This information appeared first on the 2009 Version of the Cebu City Citizen's Guidebook published by the Cebu City Government through the efforts of the Mayor's Management Team.



Last Updated on Monday, 02 May 2011 13:33  

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