Introduction

The Cebu City Government created the Electronic Data Processing Department through Ordinance No. 1343 approved Mayor Tomas R. Osmeña in 1989 and later renamed Management Information and Computer Services (MICS) through No. 1343 in the same year.

History

Integration of the Geographic Information Systems (GIS) Center to MICS  in 1999 was made possible through Ordinance No. 1831.

Vision

MICS shall take the lead in utilizing ICT in the Cebu City Government.

Mandate

  • Create and design city government-wide information systems needed for planning, decision-making, and development
  • Utilization and optimization of Information Communications Technology (ICT)
  • Ensuring the procurement of ICT equipment and its services are optimal, of quality and benefit to the public’s interest
DivisionsServices and Respective ProvidersRequest/Downloadable Forms
  1. Administrative Group
  2. Client Support Group
  3. Developers Group
  4. Geographic Information System (GIS) Group
  5. Technical Support Group (TSG)


A. Provision of Management Information

Provider: Developers, GIS and Client Suppport Groups.

B. Application Development and Maintenance

Provider: Developers Group

  1. System Analysis and Design
  2. Programming and Testing
  3. Installation and Parallel Run
  4. Changeover
  5. Maintenance
  6. Retirement


C. ICT Project Management

Provider: Dept. Head/Project Managers

  1. Initiation
  2. Planning
  3. Control and Monitoring
  4. Assessment & Evaluation


D. Customer Relations Management

Provider: Administrative Group

  1. Orientation on ICT Initiatives
  2. Consultation with Department and Office Heads
  3. Help Desk Operations/ Technical Support


E. Auxiliary Services

Provider: GIS, Developers Group

  1. Printing Services
  2. Administration of Aptitude Test for Applicants
  3. GPS Survey
  4. Large Format digital scanning of maps and documents


F. ICT Skills and Knowledge Enhancement

Provider: GIS Group

  1. Training Needs Analysis on Technical knowledge and skills
  2. Administration of ICT Training Program for MICS and City Government employees


G. Database Management

Provider: Technical Support Group

  1. Initial Database Build-Up
  2. Maintenance of Metadata


H. Administrative Services

Provider: Administrative Group

  1. Office Supplies
  2. Payroll Supporting Documents Administration
  3. Support Services for Official Travel
  4. Assistance for loan Applications
  5. Office Communications Administration
  6. Administration of Pass slips/logbooks


I. Secretarial Services

Provider: Administrative Group

  1. Communications Management
  2. Administrative of Pass slips


J. Infrastructure Technology Management

Provider: Technical Support Group

  1. Network Administration
  2. Network Security
  3. Data Administration
  4. Corrective Maintenance
  5. Preventive Maintenance
  6. Network Provisioning
  7. Inspection of ICT Equipments
  8. ICT Equipment Installation and Commissioning
  9. Planning and Design
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