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VISION

The most livable city for all.

MISSION

To ensure an environmentally friendly, financially dynamic, pro-active, and self-reliant City Government.

To have well-informed and participative barangays and communities.

 

CCENRO Citizen’s Charter

CREATION:

Pursuant to City Ordinance No. 2234, otherwise known as “An Ordinance Creating the Cebu City Environment and Natural Resources Office (CCENRO) and Providing for its Tasks, Functions, Personnel and Appropriation Therefor,” enacted by the Sangguniang Panlungsod of the City of Cebu on April 16, 2010 and approved by City Mayor Tomas R. Osmeña on May 17, 2010.

PURPOSE:

Section 2 of C.O. 2234 provides that CCENRO “shall be established in order to take charge over the information, research, planning, implementation, management, monitoring, enforcement and evaluation of programs, services, projects and activities pertaining to the environment, such as but not limited to Urban Forestry Management and Development (UFMD) which Includes Tree Planting and Tree Growing; Integrated Solid Waste Management System (ISWMS); Wastewater Treatment; Air Pollution; Energy Management, which includes Research on the use of Renewable Energy, Water Resources, which includes potable and non-potable water; Noise Pollution; Mineral Resources and Eco-tourism Management through effective and efficient legislative enactment with the end view of attaining a balanced and healthful ecology for a better quality of life for the citizenry.”

GENERAL FUNCTIONS: 

The Office shall perform the following functions:

  1. Enforce/implement national laws and local ordinances regulating the emission/discharge of harmful substances to the atmosphere, and water system, solid waste management policies and directives, and recommend for the apprehension of violators and abatement of pollution;
  2. Manage the ecological and natural resources of the city, primarily promoting sustainability of local resources, such as but not limited to forests, watersheds, river coasts and fishing grounds;
  3. Implement programs for the protection and preservation of the environment, as well as rehabilitation of areas critically affected by industries, effects of natural calamities, result of man-made activities, etc;
  4. Provide technical assistance on policy and decision-making;
  5. Conduct continuing education for the city’s constituents stressing on environmental stewardship, awareness and responsibility;
  6. Gather and maintain records of environmental data, activities, assets and compliment and evaluate the state of environment of the City;
  7. Coordinate environmental activities within the territorial jurisdiction of the city and integrate it with environmental master plan; and
  8. Conduct research and adopt sustainable energy development strategies to reduce the city’s dependence on fossil fuels. (Section 7)

COMPOSITION:

The CCENRO shall be composed of the following officers and units: 

  1. Cebu City Environment and Natural Resources Officer (CCENRO);
  2. Assistant Department Head
  3. Administrative Unit
  4. Enforcement and Regulatory Unit
  5. Laboratory Unit
  6. Research and Development Unit
  7. Ecological Management Unit

LIST OF FRONTLINE SERVICES:

  1. Acceptance of Environment Sustainability Action Plans (ESAP) by business establishments and issuance of compliance certificates.
  2. Septage Management Program:

           2.1 Accreditation of Private Septage Haulers

           2.2 Issuance of Manifest Receipts

           2.3 Treatment of Septage at the Septage Treatment Plant (STP)

           2.4 Issuance of Certificates of Treatment

  1. Mining Regulatory Program:

          3.1 Applications for Special Hauling Permits

          3.2 Applications for Quarry Permits

          3.3 Release of Impounded of Vehicles.

  1. Receive persons issued with citation tickets for payment of Administrative Fines and corollary penalties for violation of environmental ordinances.
  2. Receive complaints for possible violations of environmental ordinances.
  3. Endorsements to CENRO-DENR for tree-cutting permit applications.

 

PROCEDURES for CCENRO’s Frontline Services:

  1. Procedure for Submission of Environment Sustainability Action Plans (ESAP) and Issuance of compliance certificates

           a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

           b. Who May Avail of the Service: Applicants for new/renewal of business permit.

           c. Requirements:

              1. Fully accomplished Environment Sustainable Action Plan (2 copies), notarized, with sketch or location, plus two (2) photocopies of the original.

              2. Original/photocopy ESAP Compliance Certificate for the previous year (for renewal only).

              3. Machine copy of the assessment sheet from CTO.

              4. Machine copy of the OR based on the assessment paid.

           d. How to avail of the service:

               Step 1 – Submission of Requirements.

              Submit above-mentioned requirements (letter C) to the ESAP receiving section location inside CCENRO at the 3rd floor, Legislative Building, Cebu City                Hall.

              If found to be in order, await the inspection of the business permittee, which would be within 15 days from submission of the complete requirements. 

              If original or photocopy of previous year’s ESAP Compliance Certificate cannot be submitted, a penalty of Forty Pesos (P40.00) shall be paid to the                    City Treasurer’s Office (CTO).

              Duration of Activity: 5 minutes (excluding time during payment of penalty at CTO).

              Form used: Environmental Sustainability Action Plan Form (available at the front desk)

              Employee responsible: Ma. Fe Villarta

              Step 2 – Inspection of Business Permittee.

              Inspection of the business establishment wherein the inspector indicates in the ESAP form whether the environmental programs committed by the                      permittee to be implemented were complied.

              Duration of Activity: 15 minutes

              Employees responsible: ESAP Inspectors/Barangay Environmental Officers (BEOs)

               Step 3 – Presentation of the inspected form/inspection report.

              A. For compliant business permittee:

                  Present the ESAP form with notations from the inspector indicating compliance along with the photocopy the receipt corresponding to the amount                      in the assessment sheet, to the ESAP receiving section for the issuance of the Certificate of Compliance.

                  Duration of Activity: 5 minutes

                  Required documents: ESAP form with notation and signature from the inspector and photocopy of payment of the assessment sheet.

                  Employee responsible: Rosela S. Quirante

              B. For non-compliant business permittee:

                  Present the ESAP form with notations from the inspector indicating non-compliance and the yellow copy of the citation ticket issued.

                  The permittee has the discretion to pay the corresponding fine to the CTO on the same of his/her appearance at CCENRO or within the seven-day                      grace period indicated after the issuance of the citation ticket.

                  After payment, the permittee shall present a photocopy of the Original Receipt to the ESAP receiving section and prepares for re-inspection of                        his/her establishment. After compliance, he/she proceeds to follow procedure in Step 3 (A).

                  Duration of Activity: 5 minutes (excluding time during payment of penalty at CTO and the period of re-inspection).

                  Required documents: ESAP form with notation and signature from the inspector and photocopy of receipt for the payment of the fine for the                              violation committed.

                  Employee responsible: Rosela S. Quirante

*End of Transaction*

 

  1. Procedure for Septage Management Program

           2.1 Accreditation of Private Septage Haulers

                a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

                b. Who May Avail of the Service: Those who are engaged in the service of septic tank desludging.

                c. What Are The Requirements:

                   1. Environmental Sanitation Clearance (ESC) from the Department of Health (DOH)

                   2. Sanitation Permit from the Cebu City Health Department

                   3. Business Permit

                   4. How to Avail of the Service:

                         Step 1 – Submission of Requirements.

                       Submit requirements listed in 2.1.c to the receiving section of the Septage Management Program.

                       Program personnel shall issue the Septage Accreditation Form to be filled up by authorized representative of the septage hauling company.

                       The representative from the septage hauling company pays to the CTO the amount of Five Thousand Pesos (P 5,000.00) representing the                                 Annual Accreditation Fee of the company.

                       Duration of Activity: 10 minutes (excluding time during payment of fee at CTO).

                       Required documents: Septage Accreditation Form, copy of the receipt for the payment of the Annual Accreditation Fee, and the requirements                           listed under 2.1.c.

                       Employee responsible: Melinda P. Abear

                         Step 2 – Inspection of the Septage Hauling Company.

                       Inspection schedule shall be set to evaluate the company’s office and garage, manpower, and hauling trucks.

                       Duration of Activity: 30 minutes

                       Employee responsible: CCENRO inspectors

                         Step 3 – Issuance of Accreditation Certificate

                       A. For compliant septage hauling company

                           Any septage hauling company found to be compliant with accreditation requirements, including verification during actual site inspection, shall                             be issued its Accreditation Certificate by a duly-authorized CCENRO personnel with original signature by the Department Head/OIC of                                       CCENRO or her/his duly designated representative.

                           Duration of Activity: 5 minutes

                           Employee responsible: Melinda P. Abear

                       B. For non-compliant septage hauling company

                           Any septage hauling company found to lack accreditation requirements or whose facilities during actual site inspection are found deficient                                 shall be advised accordingly and given time to comply. During this period of lack of compliance, the septage hauling company shall not be                                 issued with Manifest Receipts, which means a temporary suspension of its desludging and hauling activities pending compliance.

                           Duration of Activity: 5 minutes.

                           Employee responsible: Melinda P. Abear

*End of Transaction*

 

           2.2 Issuance of Manifest Receipts

                 a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

                 b. Who May Avail of the Service: Those who are engaged in the service of septic tank desludging and issued with Accreditation Certificate.

                 c. What Are The Requirements:

                    1. Cash payment corresponding to the number of Manifest Receipts, with the following details:

                        Disposal Fee of P250.00 per cubic meter x 3:    P 750.00

                        De-sludge Permit Fee (per desludging activity):   150.00

                        Total Payment per one (1) Manifest Receipt:     P 900.00 (The amount of P 900.00 per Manifest Receipt shall be paid at the CTO.)

                        Bio-solution Fee: P50 per three (3) cubic meters to be paid at CCENRO. The bio-solution helps in improving the quality of the wastewater                                  lagoon.

                   d. How to Avail of the Service:

                       1. Call by the designated representative of the septage hauling company to the receiving section of the Septage Management Program a day                                 prior to payment and claim of the Manifest Receipts.

                       2. CCENRO prepares collection slip corresponding to the number of Manifest Receipts to be paid and claimed.

                       3. Designated representative of the septage hauling company transacts with the office the following day, obtains collection slip, and pays the                                 corresponding amount to the CTO.

                       4. Release of Manifest Receipts after showing the original receipts of the payment made.

                           Duration of Activity: 30 minutes

                           Employee responsible: Melinda P. Abear

*End of Transaction*

 

           2.3 Treatment and Disposal of Septage at the Septage Treatment Plant (STP)

                 a. Schedule of Availability of Service:

                     8:00 am to 5:00 pm: General Cleaning at the STP; no treatment and disposal activities.

                     9:00 pm to 6:00 am: Mondays

                     8:00 am to 6:00 am the following day: Tuesdays to Sundays (up to 6:00 am Sunday only)

                 b. Who May Avail of the Service: Those who are engaged in the service of septic tank desludging.

                 c. What Are The Requirements:

                     1. Duly-filled up Manifest Receipt with complete information from waste generator to transporter to treatment facility.

                     2. Copy of original receipt representing payments made for each of the Manifest Receipts used.

                     3. Copy of receipt showing payment for bio-solution.

                 d. How to Avail of the Service:

                     1. Trucks by septage hauling companies go to the city-owned Septage Treatment Plant (STP) for proper treatment and disposal.

                     2. Each truck driver must submit the requirements in 2.3.c.

                     Duration of Activity: 10-15 minutes

                     Employee responsible: On duty STP personnel headed by Gilbert Pranza.

*End of Transaction*

 

           2.4 Issuance of Certificates of Treatment

                a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

                 b. Who May Avail of the Service: Septage hauling company.

                 c. What Are The Requirements:

                    1. Copy of the Manifest Receipts used in treating a particular volume from the company (waste generator) who availed of the desludging and                                hauling services.

                    2. Copy of the contract or purchase order from the waste generator.

                 d. How to avail of the service:

                    1. The septage hauling company makes a request to the septage management program personnel of CCENRO.

                    2. Requirements under 2.4.c. must be presented to be able to qualify for the certificate.

                    3. A corresponding collection slip is issued for the payment of the certificate (@P100 per certificate).

                    4. The representative of the septage hauling company pays at the CTO and provides a photocopy to the CCENRO.

                    5. Certificate of Treatment is issued.

                        Duration of Activity: 10-15 minutes (excluding time during payment of fee at CTO).

                        Employee responsible: Melinda P. Abear

*End of Transaction*

 

       3. Procedure for Mining Regulatory Program

           3.1 Applications for Special Hauling Permits

                 a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

                 b. Who May Avail of the Service: Those who are engaged in the disposal of left-over minerals/mineral products/by-products by mining operators,                           mining/quarry permit holders, or waste mineral products generate/produced by government/private contractors/private individuals in the course                         of their lawful operation or construction/site development activities.

                 c. What Are The Requirements:

                     1. Locational Clearance from the City Zoning Board;

                     2. Building Permit from the Office of the Building Official (OBO);

                     3. Environmental Clearance Certificate (ECC) from the Environmental Management Bureau (EMB);

                     4. Sketch Plan;

                     5. Subdivision Plan;

                     6. Site Development Plan;

                     7. Foundation Plan;

                     8. Hauling Plan for volume above 200 cubic meters, providing the following details:

                         a. Name of hauler/permittee;

                         b. Date of Hauling;

                         c. Destination (disposal site), including consent of lot owner and certificate of no objection from the Barangay Council where the disposal site                                 is located;

                         d. Volume; and

                         e. Truck Number.

                     9. For DPWH/Department of Engineering and Public Works (DEPW) projects:

                         a. Notice of Award;

                         b. Notice to Proceed; and

                         c. Excavation Permit from DEPW.

                   10. For whole structure demolition:

                        a. Demolition Permit from OBO; and

                        b. Notice of Award.

 

                 d. How to Avail of the Service:

                     1. Fill-up application form from CCENRO and submit requirements to the CCENRO Mining Regulatory Program receiving section;

                     2. Receiving section reviews the requirements and issues a collection slip for the payment of Filing Fee (P300.00) and Verification Fee                                           (P2,000.00) if the documents submitted are complete.

                     3. If the documents are incomplete, the application is advised to supply the missing requirements and only until then that the applicant is issued                           a collection slip for payment of Filing Fee and Verification Fee.

                     4. The applicant pays the amount at the City Treasurer’s Office (CTO) and submits a copy of the original receipt to CCENRO.

                         Duration of Activity: 15 minutes (excluding time during payment of fees at CTO).

                         Employee responsible: Melinda P. Abear

                     5. CCENRO schedules an inspection for the subject application.

                         Duration of Activity (#s 1-5): at least 30 minutes per application. Inspection schedules are every Tuesday and Friday but actual time of                                     inspection of application depends on the number of applications targeted for inspection on a particular schedule.

                         Employees responsible: Arch Florante Catalan and Wendie Fernandez.

                     6. Regular or Special Meeting of the Cebu City Mining Board (CCMRB) is conducted to deliberate on the application and approve or disapprove                               the same.

                         Duration of Activity (#6): maximum of two (2) hours from 2:00 pm to 5:00 pm. Meeting schedule is every Thursday, Provided: a quorum of                               four (4) out of seven (7) CCMRB members is reached.

                         Employees responsible: Joselito Vasquez, Melinda Abear, and Wendie Fernandez.

                     7. A CCMRB resolution is drafted and signed by the Technical Working Group/Secretariat and the Presiding Officer covering the approved or                                  disapproved application and stating the reasons thereof.

                     8. Copy of the Special Hauling Permit for the particular application, along with the complete requirements including the CCMRB resolution                                     endorsing to the City Mayor for approval the application, is submitted to the Office of the Mayor for final approval and signing.

                     9. After the City Mayor’s signing of the Special Hauling Permit, the applicant is issued a collection slip for Tax on Minerals covering the type of                               minerals and the volume to be hauled, including 30% loose volume, to wit:

                         Waste Soil:  Twenty Pesos (P20.00) per cubic meter

                         Diorite:       Thirty Five Pesos (P35.00) per cubic meter

                         Sand:         P47.00 per cubic meter

                        A collection slip for the delivery receipt (DR) is also issued to the applicant/permittee at the rate of P212.00 per booklet, corresponding to the                            number of DRs needed, under the following details:

                        One (1) booklet of DR is equivalent to 500 cubic meters;

                        One DR (in triplicate form) is good for 10 cubic meters;

                        Only the number of DRs that correspond to the ACTUAL volume shall be released. In the case of volume of materials less than 500 cubic                                  meters, the remaining unused but paid DRs shall be filled at CCENRO under the name of the permittee, and ONLY the permittee can use it in                            future/succeeding applications.

                       After payment of the Tax on Minerals and Delivery Receipts, the permittee submits a copy of the original receipt to CCENRO.

                 10. CCENRO releases the original copy of the signed Special Hauling Permit immediately after presentation of original receipts for payments of No. 9                        (Tax on Minerals and Delivery Receipts).

                       The DRs are also released to the permittee based on the conditions in No. 9.         

                       Duration of Activity (#7-10): 15 minutes (excluding time during payment of fee at CTO).

                       Employee responsible: Melinda P. Abear

*End of Transaction*

 

 

           3.2 Applications for Quarry Permits

                a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

                b. Who May Avail of the Service: Those who are engaged in the quarrying operation for minerals classified as quarry resources in public and/or                              private lands, which shall cover an area of not more than five (5) hectares and is granted for a period of five (5) years renewable for like periods                        but not to exceed twenty-five (25) years. Provided, that application for renewal shall be filed before the expiry date of the Permit. Provided,                              finally, that no Quarry Permit shall be issued or granted on any area covered by a Mineral Agreement or Financial or Technical Assistance                                  Agreement (FTAA), except on areas where a written consent is granted by the Mineral Agreement or FTAA Contractor.

                c. What Are The Requirements:

                   1. An Application for a Quarry Permit shall be accomplished and filed in five (5) copies in the prescribed form duly subscribed and sworn to by the                         applicant or his duly authorized before a Notary Public, and stating particularly the following:

                       a. Full name and post office or business address;

                       b. Applicant’s citizenship, age, sex, and civil status in the case of an individual, and in case of partnership, corporation, cooperative, or                                         association the place and date of registration of its articles of partnerships/incorporation/cooperation;

                       c. Latest General Information and Board Resolution in case of a corporation;

                       d. Size of area supplied for; and

                       e. The type and quantity of the mineral/quarry resources sought to be extracted and disposed of.

                       f. Mandatory Requirements:

                          1. Survey/sketch pan in five (5) copies and the corresponding technical description of the area applied for, prepared, signed, and sealed by                                    any licensed Geodetic Engineer.

                          2. In case of partnership or cooperation, the articles of partnership or incorporation together with the by-laws thereof duly registered with the                                Securities and Exchange Commission (SEC); if a cooperative, a certificate of registration with the Cooperative Development Authority                                        (CDA).

                          3. Work Program which shall contain a Rehabilitation Plan of the area applied for.

                          4. Proof of financial capability to undertake the activities pursuant to the Work Program or Project Description/Profile, such as the following:

                              a. For individuals, duly sworn statement of Assets and Liabilities, credit lines and income tax returns for the preceding three (3) years;

                              b. For corporations, partnerships, associations or cooperatives, latest Audited Financial Statements, credit lines, bank guarantees and/or                                        similar negotiable instruments.

                       g. Other Requirements:

                           1. Area clearance or certification issued by the Office of Mines and Geosciences Bureau, Region VII;

                           2. Environmental Compliance Certificate (ECC)/Certificate of Non-Coverage (CNC)/Exemption;

                           3. CMRB indorsement;

                           4. In areas covered by established government reservations other than Mineral reservation, clearance from the government agency                                               concerned;

                           5. In areas covered by applications for Financial or Technical Assistance Agreement (FTAA), written consent of the FTAA applicants for                                         quarry resources, mining/quarrying applications;

                           6. Operating Agreement/Contract between holder/s of valid and existing mining rights with qualified person/s or consent, as may be                                             applicable;

                           7. Surety bond of P20,000.00 per application, to be issued by a Bonding Company accredited by the City of Cebu, to answer for and                                             guarantee payment for whatever actual damages that may be incurred; and

                           8. Other requirements as may be required by the City of Cebu.

                d. How to Avail of the Service:

                   1. Fill-up application form obtained from CCENRO and submit requirements to the CCENRO Mining Regulatory Program receiving section;

                   2. Receiving section reviews the requirements and issues a collection slip for the payment of Filing Fee (P300.00) and Verification Fee (P2,000.00)                         if the documents submitted are complete.

                  3. If the documents are incomplete, the application is advised to supply the missing requirements and only until then that the applicant is issued a                        collection slip for payment of Filing Fee and Verification Fee.

                  4. The applicant pays the amount at the City Treasurer’s Office (CTO) and submits a copy of the original receipt to CCENRO.

                      Duration of Activity: 15 minutes (excluding time during payment of fees at CTO).

                      Employee responsible: Melinda P. Abear

                  5. CCENRO schedules an inspection for the subject application.

                      Duration of Activity: 1-2 hours

                      Employees responsible: Arch Florante Catalan and Wendie Fernandez.

                  6. Regular or Special Meeting of the Cebu City Mining Board (CCMRB) is conducted to deliberate on the application.

                      If the CCMRB finds merit in the application but finds the application to lack some documents, the applicant is given sufficient time or until the                            next CCMRB meeting to present the complete requirements.

                      Duration of Activity: maximum of two (2) hours from 2:00 pm to 5:00 pm. Meeting schedule is every Thursday, Provided: a quorum of four (4)                          out of seven (7) CCMRB members is reached.

                      Employees responsible: Joselito Vasquez, Melinda P. Abear, and Wendie Fernandez.

                  7. A CCMRB resolution is drafted and signed by the Technical Working Group/Secretariat and the Presiding Officer covering the approved or                                  disapproved application and stating the reasons thereof.

                  8. Copy of the Quarry Permit for the particular application, along with the complete requirements including the CCMRB resolution endorsing to the                          City Mayor for approval the application, is submitted to the Office of the Mayor for final approval and signing.

                 9. After the City Mayor’s signing of the Quarry Permit, the applicant is issued a collection slip for the Tax on Minerals/Extraction Fee covering the                           initial volume of minerals to be extracted as stated in the approved Quarry Permit and the amount representing payment for DRs equivalent to                           the initial volume.

                     Any further payments for additional volume of extraction shall be based on surrendered used DRs and monthly reports submitted by the Permit                         Holder.

                     After payment of the Tax on Minerals and Delivery Receipts, the permittee submits a copy of the original receipt to CCENRO.

                10. CCENRO releases the original copy of the signed Quarry Permit immediately after presentation of original receipts for payments of No. 9 (Tax on                       Minerals and Delivery Receipts).

                     The DRs are also released to the permittee based on the conditions in No. 9.

                     Duration of Activity (#7-10): 15 minutes (excluding time during payment of fee at CTO).

                     Employee responsible: Melinda P. Abear

*End of Transaction*

 

           3.3 Release of Impounded vehicles

                 a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

                 b. Who May Avail of the Service: Owners and/or drivers of vehicles impounded by deputized mining enforcers under the Office of the Mayor for                             violation of any pertinent provisions of City Ordinance No. 2115.

                 c. What Are The Requirements:

                     Seizure receipts issued by the deputized enforcers, which provides information of the following:

                     1. Name of owner and driver;

                     2. Date and place of apprehension;

                     3. Type of vehicle and plate number;

                     4. Volume of minerals being transported at the time of apprehension;

                     5. Violation(s) committed; and

                     6. Name of apprehending enforcers.

                 d. How to Avail of the Service:

                     1. After review at the Mining Regulatory Program receiving section and finding the apprehension to be legitimate, a report is prepared to the City                           Mayor to be signed/endorsed by Officer-in-Charge of CCENRO;

                         The report on impoundment of vehicle(s) and confiscation of minerals is then forwarded to the Office of the Mayor for appropriate action.

                         Duration of Activity: 15 minutes

                         Employee responsible: Melinda P. Abear

                     2. CCENRO awaits for the action taken at the Office of the Mayor. The owner and/or driver is immediately informed on the decision taken by the                           City Mayor.

                         Duration of Activity: 1-2 days

                         Employee responsible: Melinda P. Abear

                    3. On the same day that the vehicle is due for release, the following shall be prepared:

                        a. Collection Slip representing the amount to be paid by the violator as to the number of instance the violation was committed (first violation,                                second violation, or third violation);

                        b. A Release Order which is presented for signing to the OIC-CCENRO once payment is made, with the condition that the violator pays the                                    storage fees according to the number of days the vehicle was impounded;

                        c. Original copy of the Release Order is issued to the owner and/or driver of the vehicle.

                            Duration of Activity: 20 minutes (excluding time during payment at CTO).

                            Employee responsible: Melinda Abear

*End of Transaction*

      4. Procedure for receiving persons issued with citation tickets for payment of Administrative Fines and corollary penalties for violation of            environmental ordinances.

          a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

          b. Who May Avail of the Service: Persons, natural or juridical, issued with citation tickets for violation of environmental ordinances.

          c. What Are The Requirements:

              1. Yellow copy of the citation ticket.

              2. Identification card(s) of the violator.

          d. How to Avail of the Service:

             1) The person issued with the citation ticket approaches the receiving section of the City Environmental Sanitation Enforcement Team (CESET) and                       present the yellow copy of his/her citation ticket.

             2) The CESET desk officer clarifies the circumstances of the alleged violation. If these are correct, the violator is presented with a menu of options                         including payment of relevant administrative fine/compromise fee stated in the ordinance, or community service if the violator lacks the capacity to                   pay the administrative fine.

             3) If the violator chooses to pay the administrative fine, he/she goes to the CTO to pay the relevant administrative fine:

                 a) Littering and related violations under C.O. 1361 – P500.00 per violation;

                 b) Disposal of mixed solid waste and related violations under C.O. 2031 – P500.00 per violation.

                 c) Smoking and related violations under C.O. 2241 – P 2,000.

                 d) Use of plastic shopping bags and related violations under C.O. 2343 – P1,000.00 per violation;

             4) After payment of the relevant administrative fine, the violator submits a copy of the original receipt to CESET, which files a copy thereof and the                       copy of the citation ticket to stop the filing of cases.

                 Duration of Activity: 15 minutes (excluding time during payment at CCTO)

                 Employee responsible: Ana Maria Cinco

             5) For substantive violations involving business establishments, CCENRO through its OIC has the discretion to call for a Technical Conference with the                     concerned business permittee to discuss thoroughly the violations.

*End of Transaction*

 

      5. Procedure for receiving complaints for possible violations of environmental ordinances.

          a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays. 

          b. Who May Avail of the Service: Persons, natural or juridical, who observed possible violation(s) of environmental laws and ordinances.

          c. What Are The Requirements:

              1) Signed letter, handwritten or printed copy, narrating the circumstances of the complaint.

              2) Other possible attachments, such as pictures, that support the complaint narrated in the letter.

          d. How to Avail of the Service:

             1) The complainant submits the letter-complaint to the receiving section.

             2) An inspection report shall be generated by the inspection team with appropriate recommendations.

             3) Depending on the gravity of the violations, especially those involving business establishments, CCENRO through its OIC has the discretion to call for                   a Technical Conference with the concerned business permittee to discuss thoroughly the violations and/or the violator may be issued with the                           corresponding fines and penalties.

 

                 Duration of Activities:                                                 Person(s) Responsible:

                 a. Submission of letter-complaint: 3 minutes                 Lucia Mahusay

                 b. Site Inspection & Verification Report: 1-2 days          Bebenes Cabrera 

*End of Transaction*

 

      6. Procedure for endorsements to CENRO-DENR on tree-cutting permit applications.

          a. Schedule of Availability of Service: 8:00 am to 5:00 pm, Mondays to Fridays.

          b. Who May Avail of the Service: Persons, natural or juridical, applying for a Tree-Cutting Permit before the DENR and required to obtain a favorable                      endorsement from CCENRO.

          c. What Are The Requirements:

             1) Request letter containing, among others, the following information: Reason for the tree-cutting application; Tree species to be affected and their                       corresponding number; location.

             2) Copy of application submitted to the CENRO-DENR.

          d. How to Avail of the Service:

             1. Submit the request letter to the receiving section of the Administrative Unit;

             2. The request letter and attached documents are endorsed to the OIC-CCENRO for appropriate action;

             3. Conduct of site inspection by CCENRO inspectors; and

             4. Inspection report to CENRO-DENR signed by the OIC-CCENRO.

                Duration of Activity: two (2) days

                Employee responsible: Lucia Mahusay, Bebenes Cabrera

*End of Transaction*

 

 

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