Management Information and Computer Services


A. Provision of Management Information

Provider: Developers, GIS and Client Support Group

  1. Generation of Customized Reports
  2. Generation of Maps

B. Application Development and Maintenance

Provider: Developers Group

  1. Systems Analysis and Design
  2. Programming and Testing
  3. Installation and Parallel Run
  4. Changeover
  5. Maintenance
  6. Retirement

C. ICT Project Management

Provider: Department Head/ Project Managers

  1. Initiation
  2. Planning
  3. Control and Monitoring
  4. Assessment & Evaluation

D. Customer Relations Management

Provider: Administrative Group

  1. Orientation on ICT Initiatives
  2. Consultation with Department and Office Heads
  3. Help Desk Operations/ Technical Support

E. Auxiliary Services

Provider: GIS, Developers Group

  1. Printing Services
  2. Administration of Aptitude Test for Applicants
  3. GPS Survey
  4. Large Format digital Scanning of maps and documents

F. ICT Skills and Knowledge Enhancement

Provider: GIS personnel and GIS Group

  1. Training Needs Analysis on Technical knowledge and skills
  2. Administration of ICT Training Program for MICS and City Government   employees

G. Database Management

Provider: Client Support and GIS Group

  1. Initial Database Build-Up
  2. Maintenance of Metadata

H. Administrative Services

Provider: Administrative Group

  1. Office Supplies
  2. Payroll Supporting Documents Administration
  3. Support Services for Official Travel
  4. Assistance for loan Applications
  5. Office Communications Administration
  6. Administration of Pass slips/logbooks

I. Secretarial Services

Provider: Administrative Group

  1. Communications Management
  2. Administration of Pass slips

J. Infrastructure Technology Management

Provider: Technical Support Group

  1. Network Administration
  2. Network Security
  3. Data Administration
  4. Corrective Maintenance
  5. Preventive Maintenance
  6. Network Provisioning
  7. Inspection of ICT Equipments
  8. ICT Equipment Installation and Commissioning
  9. Planning and Design

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