Cebu City Citizen's Charter

The Cebu City Citizen's Guidebook aims to cut down on bureaucracy in the system and to improve the delivery of services to the public. It will not only provide you with basic information about the different services offered by the Cebu City Government, but also a step-by-step guide when you awail of our services and transactions.

The Cebu City Government is continuously seeking ways to achieve its thrust of instituting reforms for the improvement of the delivery of its services to tis constituents, making it efficent, effective and most importantly, friendlly and courteous.

We, at the Cebu City Government, hope that htis guidebook will be a means by which your transaction with us will be a pleasant experience for you.

Text taken from the Welcome Message of Hon. Tomas R. OsmeƱa, former mayor and currently the representative of the south district of Cebu City, which appeared first on the 2009 Version of the Cebu City Citizen's Guidebook published by the Cebu City Government through the efforts of the Mayor's Management Team.


Please click on the link to download the Cebu City Citizen's Charter.

Or click here to view the guide online.

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